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Help and Frequently Asked Questions


Please select the link that best describes the type of question you wish answered. If you are unsure, scroll down for a full list.

  1. Our Services.
  2. Problems Using the Site/Troubleshooting.
  3. Printing.
  4. General/Miscellaneous questions.
  5. About Us.

Full List of Questions.

  1. How can I link directly to a map from my website?
  2. Can you produce paper maps for me?
  3. How can I purchase a map from you?
  4. Do you cover Northern Ireland?
  5. May I draw my own version of your maps by hand?
  6. I represent a non-profit organisation. Am I able to obtain a map for free?
  7. I wish to make a journey. Is there, or will there be any routing facility on your website to tell me how to get from A to B?
  8. Do you have a similar website, but for European locations?
  9. Do you have a similar website, but for other parts of the world?
  10. I cannot see the map images anymore, is the site broken?
  11. I use Mozilla/Netscape/Firefox and have problems with your site.
  12. The printer friendly icon has disappeared. What has happened to it?
  13. I can't find a map for the address I put in. Do you have any tips?
  14. I have input my postcode, but there is no map for it. What is wrong?
  15. I have input my postcode, but the arrow does not point directly at my house/building.
  16. I have input my postcode, but the map shown is wrong.
  17. I have input my postcode, the map shows the correct place, but the road name is wrong.
  18. How often are your maps updated?
  19. Your maps do not show dwellings/roads that have recently been built, when will these appear on your maps?
  20. My website links to your site having followed your How To Link to Us page. However, when we do this, users sometimes see a "redirection" page. What is going on?
  21. My website links to your site having followed your How To Link to Us page. I used to be able to specify the medium scale (zoom=3), but this no longer works. What is happening?
  22. How do I print out a map without all of the adverts?
  23. The adverts print out, but the maps do not.
  24. Why are there adverts on Streetmap?
  25. What is your privacy policy?
  26. Can I copy a map from your site and use it on my webpage?
  27. Which browsers and platforms do you test Streetmap on?

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